Privacy Policy

Last updated: 3 July 2026

1. Who We Are

Grant’s Faith Book Collection is operated by Grant Mercado, a sole trader based in the United Kingdom.

Website: grantsfaithbookcollection.com

Email: hello@grantsfaithbookcollection.com

Grant Mercado is the data controller responsible for the personal information collected through this website.

2. Information We May Collect

We may collect the following information:

Your name
Your email address
Your billing details
Details of products you purchase
Messages you send through the website
Mailing-list preferences
Technical information such as your internet address, browser type, device information and website activity
Cookie and analytics information, where you have given permission

We do not normally receive or store your full payment-card details. Payments are handled by the payment providers available through the website.

3. How We Collect Your Information

We may collect information when you:

Buy a book or digital product
Contact us
Join the mailing list
Use the website
Accept optional cookies
Interact with payment services or other website features

4. Why We Use Your Information

We may use your personal information to:

Process and deliver your order
Provide access to purchased digital downloads
Send order confirmations and customer-service messages
Answer questions or complaints
Manage refunds where applicable
Keep business, accounting and tax records
Prevent fraud and protect the website
Improve the website and understand how it is used
Send marketing emails where you have agreed to receive them
Comply with legal and regulatory requirements

5. Lawful Bases for Using Your Information

Depending on the purpose, we rely on one or more of the following lawful bases:

Contract: where the information is needed to process your order or provide a service you requested
Legal obligation: where records must be kept or information processed to comply with the law
Consent: where you agree to receive marketing or allow optional cookies
Legitimate interests: where necessary to operate, protect and improve the business, provided your rights do not override those interests

6. Mailing List and Marketing

If you join the mailing list, we may send you news about books, website updates, offers and future releases.

You can unsubscribe at any time by:

Clicking the unsubscribe link in a marketing email, or
Emailing hello@grantsfaithbookcollection.com

Withdrawing your marketing consent will not affect service messages relating to an existing purchase.

7. Payments and Service Providers

We may share the information necessary to provide the website and fulfil purchases with trusted service providers, including:

Website hosting and maintenance providers
WooCommerce or other website shop services
Stripe
PayPal
Mailchimp
Email and cloud-storage providers
Professional advisers, regulators or authorities where legally required

These providers may process personal information on our behalf or under their own privacy terms.

Some providers may store or process information outside the United Kingdom. Where this happens, appropriate safeguards will be used as required by data-protection law.

8. Cookies

The website may use strictly necessary cookies to operate essential functions such as the shopping basket, checkout and security.

Optional analytics or marketing cookies will only be used where the visitor has been given clear information and has provided the required consent.

You can manage cookies through the website’s cookie controls and your browser settings.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include:

Order, payment and accounting records kept for the period required for tax, legal and business purposes
Customer correspondence kept while an enquiry, complaint or dispute is being handled
Mailing-list information kept until you unsubscribe or your details are removed
Website security records kept for a limited period where needed to prevent fraud or misuse

Information may be kept longer where required by law or where necessary to establish, exercise or defend legal claims.

10. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

11. Your Data-Protection Rights

Depending on the circumstances, you may have the right to:

Ask for a copy of your personal information
Ask for inaccurate information to be corrected
Ask for information to be erased
Ask us to restrict how information is used
Object to certain uses of your information
Ask for information to be transferred where applicable
Withdraw consent at any time where consent is the lawful basis
Complain about how your information has been handled

To exercise any of these rights, email:

hello@grantsfaithbookcollection.com

We may need to confirm your identity before responding.

12. Complaints

Please contact us first if you have concerns about how your personal information has been handled.

You also have the right to complain to the UK Information Commissioner’s Office.

Information about how to make a complaint is available on the Information Commissioner’s Office website:

13. Links to Other Websites

The website may contain links to external websites, including social-media platforms and Buy Me a Coffee.

We are not responsible for the privacy practices or content of external websites. You should read their privacy policies before providing personal information.

14. Children’s Information

This website is not intended to knowingly collect personal information directly from children.

If you believe a child has provided personal information without appropriate permission, please contact us so that the matter can be reviewed.

15. Changes to This Policy

We may update this Privacy Policy when the website, services or legal requirements change.

The latest version will be published on the website with an updated revision date.

16. Contact

For questions about this Privacy Policy or your personal information, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com

Digital Downloads and Refund Policy

Last updated: 30 June 2026

1. About This Policy

This policy explains how digital downloads are supplied and how cancellation, replacement and refund requests are handled by:

Grant Mercado, trading as Grant’s Faith Book Collection

Website:

grantsfaithbookcollection.com

Email:

hello@grantsfaithbookcollection.com

Nothing in this policy removes or limits any rights you have under UK consumer law.

2. Our Digital Products

The website sells downloadable digital books, normally supplied as PDF files.

Before purchasing, please check the product description carefully, including:

The book title and volume
Whether you are buying an individual book or a complete collection
The file type
Any stated device or software requirements
The price
Any restrictions on personal use or sharing
3. Delivery of Digital Downloads

After successful payment, your download should be made available through the website, by email, through your customer account, or by another method stated during checkout.

Please provide a correct email address and check your spam or junk folder if the download email does not arrive.

If you cannot access your purchase, contact:

hello@grantsfaithbookcollection.com

Please include your name, order details and the email address used for the purchase.

4. Starting the Download and Cancellation Rights

Digital content may be supplied immediately after purchase.

Where required by law, before immediate access begins, you will be asked to:

Give your express consent for the digital content to be supplied before the end of the normal cancellation period, and
Acknowledge that you will lose your right to cancel once supply or downloading begins

If you do not give the required consent and acknowledgement, access to the digital content may be delayed until the cancellation period has ended.

Where the required consent and acknowledgement have been properly obtained and the download or supply has begun, you will normally no longer have a right to cancel simply because you have changed your mind.

5. Change-of-Mind Refunds

Because digital products cannot normally be returned once accessed or downloaded, we do not generally offer refunds merely because:

You changed your mind
You bought the wrong volume
You bought an individual book when you intended to buy a collection
You no longer want the product
You did not read the product description
Your device lacks suitable PDF-reading software

This does not affect your legal rights where the digital content is faulty, incorrectly described or not supplied.

We may consider exceptional requests fairly and reasonably at our discretion.

6. Faulty or Incorrect Digital Content

Digital content supplied to consumers must be:

Of satisfactory quality
Fit for a particular purpose made known before purchase
As described

Please contact us if:

The file is corrupted
The file will not open despite suitable software
Pages are missing or unreadable
You received the wrong book or volume
The product is materially different from its description
The download link does not work
The content causes damage because reasonable care and skill were not used

We may ask for reasonable information, such as an order number, screenshot or description of the problem.

7. Remedies for Faulty Digital Content

Where digital content does not meet legal requirements, we will first consider an appropriate remedy such as:

Providing a replacement file
Providing a corrected version
Restoring access to the download
Supplying the correct product

Where repair or replacement is impossible, cannot be completed within a reasonable time, or would cause significant inconvenience, you may be entitled to an appropriate price reduction, which may include a full refund where required by law.

8. Duplicate Purchases

If you accidentally purchase exactly the same digital product more than once, contact us promptly.

Where the duplicate purchase can be verified, we will review the circumstances and may refund the duplicate payment.

9. Complete Collections

A complete collection may contain several digital books supplied together for one collection price.

Please check carefully before purchase whether you are selecting:

An individual volume, or
The complete collection

If a file within a collection is missing or faulty, please contact us so that the affected file or collection can be corrected or replaced.

10. Download and Device Problems

You are responsible for having:

A suitable internet connection
Enough storage space
A device capable of opening the stated file type
Appropriate and current PDF-reading software

However, please contact us if you need reasonable help accessing a valid purchase.

We cannot guarantee compatibility with every device, operating system, browser or third-party application unless compatibility was specifically stated before purchase.

11. Personal-Use Licence

Unless stated otherwise, each digital product is licensed to the purchaser for personal and non-commercial use.

You must not:

Share the file with other people
Upload it to a file-sharing website or service
Resell or redistribute it
Publish it online
Copy substantial portions for commercial use
Alter it and claim it as your own work
Remove copyright or ownership information

Buying a digital product does not transfer ownership of the copyright or other intellectual-property rights.

12. Requesting Assistance or a Refund

To report a problem or request a remedy, email:

hello@grantsfaithbookcollection.com

Please provide:

Your full name
Your order number, where available
The email address used for the purchase
The product purchased
The date of purchase
A clear description of the problem
Any useful screenshot or error message

We will review the request and respond within a reasonable time.

13. Refund Method

Where a refund is due, it will normally be made through the original payment method.

The time taken for the funds to appear may depend on Stripe, PayPal, your bank or another payment provider.

We are not responsible for delays caused solely by the payment provider after a refund has been issued.

14. Fraud and Misuse

We may refuse a request where there is reasonable evidence of fraud, misuse, unauthorised sharing or an attempt to obtain repeated refunds while keeping or distributing the digital product.

Any decision will remain subject to the customer’s legal rights.

15. Changes to This Policy

We may update this policy when:

Products or delivery methods change
Payment services change
Website features change
Legal or regulatory requirements change

The latest version will be published on the website with an updated revision date.

16. Contact Us

For questions about digital downloads or refunds, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com

Acceptable Use Policy

Last updated: 3 July 2026

1. About This Policy

This Acceptable Use Policy explains the standards that apply when using:

grantsfaithbookcollection.com

The website is operated by Grant Mercado, trading as Grant’s Faith Book Collection, a sole trader based in the United Kingdom.

Email:

hello@grantsfaithbookcollection.com

This policy forms part of our Terms of Website Use.

By using the website, you agree to follow this policy.

2. Lawful Use

You may use the website only for lawful purposes.

You must not use the website:

In any way that breaks any applicable law or regulation
For fraudulent or dishonest purposes
To encourage, assist or promote unlawful activity
To infringe another person’s rights
To cause harm, distress or disruption
To interfere with the proper operation of the website

3. Website Security

You must not:

Attempt to gain unauthorised access to the website, server, customer accounts or connected systems
Attempt to bypass security controls
Probe, scan or test the website for vulnerabilities without written permission
Introduce viruses, malware, ransomware, spyware or other harmful material
Carry out denial-of-service or distributed denial-of-service attacks
Interfere with website hosting, checkout, downloads or payment services
Use automated tools to overload or disrupt the website
Use another person’s login details without permission

Unauthorised access to computer systems may be a criminal offence.

4. Copyright and Digital Products

You must respect all copyright, intellectual-property and licensing rights.

You must not:

Copy or reproduce substantial website content without permission
Share purchased digital books with other people
Upload purchased files to public or private file-sharing services
Resell or redistribute digital downloads
Remove copyright notices or ownership information
Alter content and present it as your own
Extract images, designs, explanations or layouts for commercial use
Use website content to create competing products without permission

Purchased digital books are supplied for the purchaser’s personal use unless expressly stated otherwise.

5. Automated Access and Data Collection

You must not use bots, scrapers, crawlers or other automated systems to:

Copy substantial amounts of website content
Harvest personal information or contact details
Build databases from website material
Monitor prices or products for commercial purposes
Circumvent normal website navigation
Place excessive demands on the website or server

Normal search-engine indexing is permitted where it follows recognised technical instructions and does not harm the website.

6. Communications and Submitted Material

Where the website allows you to send messages, reviews, comments or other material, you must not submit anything that:

Is unlawful, fraudulent or misleading
Is threatening, abusive, hateful or harassing
Is obscene or seriously offensive
Encourages violence or illegal conduct
Discriminates unlawfully against another person
Defames another person
Invades another person’s privacy
Contains another person’s personal information without permission
Infringes copyright, trade marks or other rights
Contains spam, scams or unauthorised advertising
Contains malicious links, software or code
Pretends to come from another person or organisation
Misrepresents your identity or relationship with another person

You must have the right to submit any material you provide.

7. Faith-Based Discussion

Respectful questions and discussion about the website’s Christian content are welcome where such features are available.

You must not use the website to:

Harass or personally attack others
Deliberately provoke hostile religious arguments
Mock, threaten or abuse people because of their faith or beliefs
Repeatedly disrupt discussions
Post hateful or discriminatory content
Pressure others into disclosing sensitive personal information

Differences of opinion must be expressed lawfully and respectfully.

8. Reviews and Testimonials

Any review or testimonial you submit must:

Reflect your honest experience
Be relevant to the product or service
Not contain false or misleading claims
Not be submitted in return for an undisclosed payment or benefit
Not impersonate another customer

We may remove reviews that breach this policy, while taking care not to misrepresent genuine customer feedback.

9. Commercial and Promotional Activity

You must not use the website to:

Send unsolicited promotional messages
Advertise unrelated products or services
Promote scams, pyramid schemes or fraudulent opportunities
Collect customer information for marketing without permission
Direct visitors to harmful, deceptive or inappropriate websites

10. Reporting Problems

Please report suspected misuse, security problems or unlawful material to:

hello@grantsfaithbookcollection.com

Please provide enough information for the matter to be reviewed.

Do not attempt to investigate or exploit a suspected security weakness yourself.

11. Action We May Take

If this policy is breached, we may take action including:

Issuing a warning
Removing submitted material
Suspending or ending access
Cancelling an account where appropriate
Blocking access from particular devices or internet addresses
Preserving relevant records
Seeking compensation or other legal remedies
Reporting suspected criminal activity to the appropriate authorities

The action taken will depend on the seriousness and circumstances of the breach.

12. No Unlawful Limitation of Rights

Nothing in this policy removes or limits any rights or remedies that cannot legally be excluded.

Nothing in this policy prevents lawful criticism, review, quotation, reporting, personal study or other use permitted by law.

13. Changes to This Policy

We may update this policy when:

Website services or features change
New risks arise
Security arrangements change
Legal or regulatory requirements change

The latest version will be published on the website with an updated revision date.

14. Contact Us

For questions about this policy, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com

Cookie Policy

Last updated: 30 June 2026

1. About This Cookie Policy

This Cookie Policy explains how Grant’s Faith Book Collection, operated by Grant Mercado, uses cookies and similar technologies on:

grantsfaithbookcollection.com

Email:

hello@grantsfaithbookcollection.com

Please read this policy together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that websites place on your computer, phone, tablet or other device.

Cookies can help a website:

Function correctly
Remember choices and preferences
Keep products in a shopping basket
Support checkout and payment
Improve security
Understand how visitors use the website
Support analytics or marketing, where permission has been given

Similar technologies may also be used to store information on, or access information from, your device.

3. Types of Cookies We May Use
Strictly Necessary Cookies

These cookies are required for the website to function properly.

They may be used for:

Website security
Shopping-basket functions
Checkout
Digital-download access
Remembering cookie choices
Preventing fraud
Maintaining website sessions

These cookies cannot usually be switched off through the website because the service would not work properly without them.

Functional Cookies

These cookies may remember choices you make, such as website preferences.

Where required, these cookies will only be used after you have given permission.

Analytics Cookies

Analytics cookies help us understand how visitors use the website, such as:

Which pages are visited
How visitors move around the website
Whether website features work properly
General visitor and device information

Analytics cookies should only be placed where the required permission has been given.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of promotions or to support relevant advertising.

They may also be placed by third-party services.

Marketing cookies should only be used where you have given the required permission.

4. Cookies Used by Third Parties

Some website services may place or use their own cookies.

These may include services connected with:

WooCommerce
Stripe
PayPal
Mailchimp
Website hosting and security
Website analytics
Embedded content
Social-media links or features
Buy Me a Coffee

Third-party services are responsible for explaining how they use information under their own privacy and cookie policies.

The exact cookies used may change when website services or settings are updated.

5. Cookie Consent

When you first visit the website, you may be shown a cookie notice or consent panel.

You should be able to:

Accept optional cookies
Reject optional cookies
Choose which categories of optional cookies to allow
Change your choices later

Cookies that are not strictly necessary should not be placed before the required permission has been obtained.

Not accepting optional cookies should not prevent you from using the website’s essential functions.

6. Changing Your Cookie Choices

You may be able to change your cookie choices through the website’s cookie-settings control.

You can also control or delete cookies through your internet browser.

Browser settings normally allow you to:

View stored cookies
Delete individual cookies
Block certain cookies
Block all cookies
Delete cookies when the browser closes

Blocking strictly necessary cookies may cause parts of the website, shopping basket, checkout or digital-download service to stop working correctly.

7. How Long Cookies Remain

Some cookies are deleted when you close your browser. These are sometimes called session cookies.

Other cookies remain on your device for a set period or until you delete them. These are sometimes called persistent cookies.

The length of time a cookie remains will depend on its purpose and the service that placed it.

The website’s cookie banner or settings panel should provide further information about individual cookies and their duration where available.

8. Personal Information

Some cookie information may be linked to personal information or online identifiers.

Where cookie information identifies or may identify an individual, it will be handled in accordance with our Privacy Policy and applicable data-protection law.

9. Changes to This Cookie Policy

We may update this Cookie Policy when:

Website features change
New services are added
Cookies are added or removed
Legal or regulatory requirements change

The latest version will be published on the website with an updated revision date.

10. Contact Us

For questions about this Cookie Policy, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com

Terms of Website Use

Last updated: 3 July 2026

1. About These Terms

These terms explain the rules for using:

grantsfaithbookcollection.com

The website is operated by Grant Mercado, trading as Grant’s Faith Book Collection, a sole trader based in the United Kingdom.

Email:

hello@grantsfaithbookcollection.com

By using this website, you confirm that you accept these terms. If you do not accept them, please stop using the website.

These terms should be read alongside our:

Privacy Policy
Cookie Policy
Digital Downloads and Refund Policy
Acceptable Use Policy

2. Information on This Website

We take reasonable care to keep the website and its information accurate and up to date.

However, website content is provided for general information and faith-based reading purposes. It is not intended to replace professional medical, legal, financial, counselling or other specialist advice.

You should obtain appropriate professional advice where needed.

3. Faith-Based Content

The website contains Christian books, Bible verses, explanations, reflections and related faith-based material.

Different readers may understand or interpret Scripture differently.

The explanations and reflections on this website represent the author’s own good-faith understanding and are not a substitute for personal Bible study, prayer, pastoral guidance or professional advice.

4. Website Availability

We do not guarantee that the website, shop or digital-download services will always be available without interruption.

We may suspend, withdraw, update or restrict parts of the website for maintenance, security, technical or business reasons.

We will try to restore services within a reasonable time where practical.

5. Accounts and Security

Where the website allows users to create an account, you are responsible for:

Providing accurate information
Keeping login details confidential
Preventing unauthorised access to your account
Informing us promptly if you believe your account has been compromised

You must not misuse another person’s account or attempt to gain unauthorised access to the website.

6. Purchases and Digital Products

Books and digital products may be offered for sale through the website.

Product descriptions, prices and important information should be displayed before purchase.

Orders are subject to acceptance and successful payment.

Separate terms relating to digital downloads, cancellation rights, faulty content and refunds are explained in our Digital Downloads and Refund Policy.

Nothing in these terms removes or limits any legal rights that consumers have under applicable law.

7. Intellectual Property

Unless otherwise stated, the website and its original content, including:

Book text
Explanations and reflections
Artwork
Images
Page designs
Layouts
Branding
Logos
Downloadable products

are owned by or licensed to Grant Mercado.

Copyright © 2026 Grant Mercado. All rights reserved.

Scripture quotations are from the King James Version.

You may use the website for lawful personal and non-commercial purposes.

You must not copy, reproduce, distribute, sell, publish, modify or commercially exploit website content or purchased digital products without prior written permission, except where the law permits limited use such as brief quotation for review, criticism or personal study.

8. Digital-Download Licence

A purchased digital book is supplied for the purchaser’s own personal use unless stated otherwise.

You must not:

Share the download publicly
Upload it to file-sharing services
Email copies to other people
Resell it
Alter it and present it as your own work
Use its artwork, layout or text commercially without permission

Ownership of the intellectual property does not transfer to the purchaser.

9. Links to Other Websites

The website may contain links to external services, including payment providers, social-media platforms and Buy Me a Coffee.

These links are provided for convenience.

We do not control external websites and are not responsible for their content, availability, security or privacy practices.

You should review the terms and policies of any external service you use.

10. Linking to This Website

You may link to the website in a lawful and fair manner, provided that the link:

Does not damage our reputation
Does not suggest endorsement or partnership where none exists
Does not appear on an unlawful, misleading or offensive website
Does not reproduce substantial website content without permission

We may ask for a link to be removed where its use is misleading, harmful or unlawful.

11. Prohibited Use

You must not use the website:

For unlawful or fraudulent purposes
To spread viruses, malware or harmful code
To gain unauthorised access
To interfere with website security or operation
To scrape, harvest or collect information without permission
To infringe copyright or other rights
To harass, threaten or harm others
To publish or transmit abusive, hateful, obscene or misleading material

Further rules may appear in our Acceptable Use Policy.

12. Viruses and Technical Risks

We take reasonable steps to operate the website securely.

However, we cannot guarantee that the website will always be free from viruses, errors or harmful material.

You are responsible for using suitable security software and protecting your own device and data.

13. Our Responsibility

We do not exclude or limit responsibility where doing so would be unlawful.

This includes responsibility for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Consumer rights that cannot legally be excluded

Subject to those protections, we are not responsible for losses caused by:

Events outside our reasonable control
Misuse of the website
Incompatible devices, software or internet services
Reliance on general information without obtaining appropriate professional advice
External websites or services
Losses that were not reasonably foreseeable

Nothing in these terms affects your statutory consumer rights.

14. Changes to These Terms

We may update these terms when:

Website services change
New products or features are introduced
Security requirements change
Legal or regulatory requirements change

The latest version will appear on the website with an updated revision date.

15. Governing Law

These terms are governed by the laws applicable in England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from mandatory protections and may be entitled to bring proceedings in the courts where you live.

16. Contact Us

For questions about these terms, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com

Accessibility Information

Last updated: 30 June 2026

1. Our Commitment

Grant’s Faith Book Collection is committed to making its website and digital content as accessible and usable as reasonably possible for everyone, including people with disabilities.

This statement applies to:

grantsfaithbookcollection.com

The website is operated by Grant Mercado, trading as Grant’s Faith Book Collection, a sole trader based in the United Kingdom.

Email:

hello@grantsfaithbookcollection.com

2. Accessibility Goals

We aim to make the website:

Easy to navigate
Clear and understandable
Usable with keyboard controls where possible
Compatible with commonly used assistive technologies
Readable with suitable colour contrast
Flexible when text is enlarged
Structured with clear headings and labels
Accessible on different screen sizes and devices

We ask our website designers and service providers to consider recognised accessibility guidance, including the Web Content Accessibility Guidelines.

3. Using This Website

You should be able to:

Navigate the website using a keyboard
Enlarge text using browser or device controls
Zoom into pages without unnecessary loss of content
Use clear headings to understand page structure
Access the main website functions on desktop, tablet and mobile devices
Read text with reasonable contrast against its background
Understand links, buttons and form labels

Some features may depend on your device, browser, software or assistive technology.

4. Digital Books and PDF Files

Our books are supplied mainly as downloadable PDF files.

We aim to make the content clear and readable, but some PDFs may not work perfectly with every screen reader, accessibility tool, device or display setting.

Potential difficulties may include:

Text embedded within images
Decorative artwork
Complex page layouts
Reading order within PDFs
Limited alternative text for some images
Compatibility differences between PDF-reading applications

If you experience difficulty accessing a purchased book, please contact us. We will consider reasonable ways to help, which may include providing guidance, a replacement file or information in another available format where practical.

5. Images and Alternative Text

We aim to provide useful text descriptions for important website images where appropriate.

Some images are decorative, form part of a book cover or contain text as part of their design. These may not always provide the same experience for every user of assistive technology.

We will review important images and descriptions as the website develops.

6. Forms, Checkout and Payments

We aim to make contact forms, mailing-list forms, shopping-basket features and checkout steps clear and usable.

Some parts of the purchasing process may be provided by third-party services such as:

WooCommerce
Stripe
PayPal
Mailchimp
Buy Me a Coffee

The accessibility of those external services is partly controlled by their providers.

Please contact us if you encounter a problem completing a purchase or using a website form.

7. Third-Party Content and Links

The website may link to or use content from external providers.

We cannot fully control the accessibility of third-party websites, payment services, social-media platforms, embedded content or external applications.

Their own accessibility statements and support arrangements may apply.

8. Known Limitations

The website is still being developed and reviewed.

We cannot currently claim that every page, PDF or feature has been independently tested or fully conforms to a particular accessibility standard.

Possible limitations may include:

Some downloadable PDFs not being fully optimised for screen readers
Some images requiring improved text descriptions
Some third-party tools having accessibility limitations
Older or decorative content not meeting every recognised accessibility recommendation

We intend to review and improve these areas where reasonably practical.

9. Requesting Help or an Alternative Format

Please contact us if you:

Cannot access part of the website
Cannot complete a form or purchase
Have difficulty opening or reading a digital book
Need information in another available format
Want to report an accessibility problem
Have a suggestion for improving accessibility

Email:

hello@grantsfaithbookcollection.com

Please explain:

Which page, product or file you were using
The problem you experienced
The device, browser or assistive technology involved, where relevant
The type of help or alternative format you need

We will consider the request and respond within a reasonable time.

10. Reasonable Adjustments

We will consider reasonable adjustments where a disabled customer experiences a substantial difficulty accessing our services.

The adjustment available will depend on the circumstances, the requested format, the technology involved and what is reasonably practical for a small sole-trader business.

11. Feedback

Accessibility is an ongoing process.

We welcome feedback from customers and visitors because it can help us identify barriers and improve the website and digital products.

Please send accessibility feedback to:

hello@grantsfaithbookcollection.com

12. Reviewing This Statement

We may update this statement when:

The website changes
New products or features are added
Accessibility testing is completed
Known problems are corrected
Legal or technical guidance changes

The latest version will be published on the website with an updated revision date.

13. Contact Us

For accessibility help or questions, contact:

Grant Mercado
Grant’s Faith Book Collection
hello@grantsfaithbookcollection.com
grantsfaithbookcollection.com